PRIVACY POLICY

VEHICLE HEROES knows that privacy is important to you. We always make every attempt to maintain the security of our customer’s personal information. Our Privacy Practices are in strict accordance with Australian Privacy Legislation. For your information and convenience, we have outlined further details about the ways in which we request, collect, store and handle your information in the Privacy Policy below.

All users must read this policy before engaging with our service. Once you do so, you are assumed to have consented to the collection and use of your information in any or all of the following ways, or ways reasonably incidental to these uses.

At VEHICLE HEROES, we understand that people can be unsure about divulging their personal information online. We can assure you that we will only ever request information from you at the time that it becomes necessary for us to fulfil one of our business activities and functions. Furthermore, we will only use this information to carry out our service obligations to you as the customer.

If you choose to engage our services we will request information from you including (but not necessarily limited to):

Your full name

Your e-mail address

Your contact telephone number

Your postal address

Your payment information

ACCESS TO INFORMATION

Your information is only used in a manner consistent with, or directly incidental to, the ways outlined in this policy and in our capacity as a business retailer.

Your personal contact details will be used to ensure that we can contact you regarding the status of your job, or if any issues or delays should arise.

COOKIES

We may also collect non-identifiable pieces of information about your visit to the VEHICLE HEROES website. The use of ‘Cookies’ enables us to retain information including, but not limited to: navigational information, referring websites and location information.

This information is used purely for statistical purposes, and it always anonymous. No attempt to match this information with your identifiable information is ever made.

You may choose to refuse the operation of ‘Cookies’ by updating the settings on your computer, mobile phone or other hand-held devices.

DATA OVER THE INTERNET

The Internet is a global network. Any data that you transmit is transmitted globally. By engaging with the VEHCILE HEROES website you are authorising the global transmission of your data.

We will not be responsible for any consequences that flow from this automatic transmission.

CHANGES TO PRIVACY POLICY

VEHICLE HEROES may occasionally make amendments to our privacy practices, and as such, we may need to edit our Privacy Policy to reflect these changes. We reserve the right to modify this policy, at any time, without notice or consequence.

Any changes made will be published here and will take immediate effect from their time of publication. It is your responsibility to keep yourself up to date with our policies. Your ongoing use of our service indicates your consent to any changes made, and therefore the use of your information in any additional ways outlined.

This Privacy Policy is current as of October 2022. If you have any further questions about our Privacy Practices, or if you believe we have breached our privacy obligations to you, please contact us at: vehicleheroes@outlook.com